L. Rose Designs - Ordering

Ordering...
UPDATE MARCH 7th:
WE ARE TERRIBLY SWAMPED RIGHT NOW....
ORDER TURNAROUND TIMES ARE CURRENTLY 4-5 WEEKS AND WE ARE NOT ACCEPTING ANY RUSH ORDERS... nothing due before April 1st. Sorry!!!

We are sewing up a storm and may not respond to all emails as quickly as you may need... if you don't hear from us please call. We value your business and will try to help you as soon as we can. Thank you for your patience!

WAYS TO ORDER:

Select a printable order form below. Print, fill out, and mail it to us with payment. If you choose the Microsoft Word doc, you can fill it out on your computer (remember to save it!).
Fax an order anytime with credit card info to (707) 825-7759.
Call us at (707) 825-7759 10am-5pm (PST) Mon-Fri

| html order form | pdf order form | Microsoft Word doc |

PLEASE NOTE:

Don't email your credit card information to us! It's not secure.
Email or call with questions, lrose@lrosedesigns.com.
Your order is custom made for you. Please allow at least 3-4 weeks for delivery.
Measure carefully - we make your garments according to the measurements you supply - sizing guidelines are here. Custom made items are non-returnable.
If in a TROUPE, we appreciate your order coming via email using our order grid.
Our Measurement Chart might be helpful, too. More TROUPE ORDERING INFO is here.
There is a 10% rush charge for items needed within 3 weeks of order date.
We do not currently do wholesale.
We offer large order discounts: 10% off orders over $200, 15% off orders over $350.
We are happy to accept Visa, Mastercard, and American Express.
We do not currently offer online purchasing options (such as PayPal). Sorry!

SHIPPING CHARGES: (based on order total)

We ship USPS Priority Mail with Delivery Confirmation, based on order total. You will generally receive your order 2-6 days after shipping.
- $0.00 - $50.00 ---------- $7.00
- $50.01 - $100.00 ------- $9.00
- $100.01 - $200.00 ----- $11.00
- $200.01 - $350.00 ----- $15.00
- Troupe orders will probably cost more... we'll charge exact shipping fee and ship via Priority Mail, UPS Ground, or FedEx Ground, trying to get you the best deal.
- If your order is under 2lbs we'll charge minimum shipping.
We can ship Fed Ex or UPS if requested (exact shipping fee will be charged).
For International Orders and Troupe Orders, we charge the exact cost of shipping. Just leave that part blank on your order. We can try to give you a shipping estimate if you ask.

INTERNATIONAL ORDERS:

Please try to fax your order to us - that is probably the least expensive way for you to place your order. Alternatively you may email all of the details of your order, then call us with your credit card information or mail an international money order to us.
You're welcome to send your measurements in centimeters - it's no problem for us.
For International Orders and Troupe Orders, we charge the exact cost of shipping, which can vary based on your location and the weight of the package. We usually ship International Priority Mail, but some countries only offer International Express Mail services.

RETURN & EXCHANGE POLICY:

Returned items are subject to a 15% restocking fee. We reserve the right to refuse the return of items if they appear to have been worn or smell like perfume, body odor, etc.
Note that Custom Made Items, such as Trumpet Skirts and Beledi Dresses cannot be returned. Items with custom alterations (wider across the back, longer sleeves, pants with inseams under 28" or over 34" are also non-returnable). Performance Briefs are not returnable.
To exchange a returnable item, please contact us first, then send it to our shop along with the appropriate shipping charges (see above) and a note.

Thank You for your Business, and Happy Dancing!

| back to top |